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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Help! My order was cancelled for FRAUD!
In our order process, we using a Fraud Screening company to "grade" the order based on a number...
Views: 8
How do I cancel my account?
To cancel your account, we need you to login to the Service Desk and open a support ticket and...
Views: 16
Multiple account discounts!
In the past, we had a customer appreciation discount of 10% for any subsequent packages that you...
Views: 10
Please DO NOT contact PayPal for Support!
I need to stress this one, folks. Please don't Paypal.com for support regarding your payments if...
Views: 10
Upgrading or downgrading your account.
You can upgrade or downgrade your account easily. Just submit a support ticket and indicate the...
Views: 12
What happens if my credit card is rejected for payment?
If you pay by credit card, your card is automatically billed every month for the amount of your...
Views: 12

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